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I signed in but have no workspace

What to do when you sign in to Grove and your team's workspace doesn't open.

Written by Jack Meyers

You join a workspace when an admin invites you. If you sign in and your team's workspace doesn't open, your account isn't in it yet.

Check the email address

Your invitation is for one email address. You must sign in with that same address.

  1. Find the invitation email from Grove.

  2. Check which address it was sent to.

  3. Click Log out in the account menu, and sign in with that address.

If you use Continue with Google, check that you picked the right Google account.

Ask an admin to invite you

If you didn't get an invitation, or it went to a different address:

  1. Ask a workspace admin to invite the email address you sign in with. See Invite teammates.

  2. Open the new invitation email, and accept it.

The invitation expired

Invitations expire. Ask an admin to click Reinvite on the Pending invitations tab. Use the newest email. Older links stop working.

"Couldn't load your workspaces"

Grove couldn't check your workspaces. Wait a moment, and reload the page.

You belong to more than one workspace

Grove shows Select a workspace. Pick the one you want. See Switch between workspaces.

Still stuck?

Contact the Grove team. Tell us the email address you sign in with, and your team's name. See Get help from the Grove team.

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