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Get help from the Grove team

Send the Grove team a message from inside Grove, and what to tell us so we can help fast.

Written by Jack Meyers

You can send the Grove team a message from inside Grove. A real person on the team reads it and replies.

Send us a message

  1. Click your picture at the bottom right to open the account menu.

  2. Click Get help.

  3. A chat window opens. Type your message, and send it.

We reply in the same chat window. If you close Grove, you can open Get help again later to see our reply.

Other places to reach us

If you can't sign in

Email [email protected]. Tell us the email address you sign in with.

"Help isn't available right now"

The chat window couldn't load. Wait a moment, and click Get help again.

A browser extension, such as an ad blocker, can stop the chat window from loading. Turn it off for Grove, and reload the page. Or email [email protected].

What to tell us

We can help faster when you tell us:

  • What you tried to do.

  • What happened instead. Copy the exact message you saw.

  • Where it happened, such as the project ID (for example, P-003) or the page.

  • For a CLI problem, the command you ran and its output. Run grove --version, and tell us the version.

A screenshot helps too.

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